Covid-19 Updates
Dear Kia of Vero Beach Customers,
We take great honor in being your choice dealership and service center, and your safety and well-being is our top priority. In response to the growing concerns about the spread of the novel coronavirus (COVID-19), we want to provide and update on the steps we’ve put in place to help protect our guests:
- GREETINGS - We have advised all dealership employees to suspend handshakes and physical contact with our guests. While it normally our policy to greet guests with a handshake and a smile, we are taking precautionary measures against spreading illness. The smile and guest focus will continue!
- SANITATION - We have asked our janitorial staff to remain on site during business hours to continually clean and disinfect high-touch surfaces within our offices and dealership.
- We are using steering wheel covers on ALL service vehicles which are removed prior to the vehicle being returned to the customer.
- All service personnel are wearing gloves.
- We've placed additional seating outside so customers do not have to wait in the waiting room.
- Pandemic Service Guidelines
- PermaSafe Sanitization Service
- How to sanitize your vehicle
- Caring for Your Idle Car
- LOANER VEHICLES - Loaner vehicles will be thoroughly cleaned and sanitized using proper cleaning materials after each customer’s use.
- The antimicrobial product that we are using will kill any virus' and germs on contact. This product lasts indefinitely and kills Covid-19.
- We will begin offering this service to our customers vehicles for a reasonable fee very soon as well.
- SERVICE - We will offer pickup and delivery for our older clients within a certain radius around the dealership for many repairs and service. Contact our Service Department for complete details. (772) 291-0480.
- EMPLOYEES HEALTH - Our team members are prohibited from reporting to work without self-quarantine and doctor’s certification if they have been exposed to a COVID-19 patient, if they have traveled to high-impact area (as determined by the CDC) or have taken a cruise. As a company, we have also paused all non-essential business travel. If any employees present with symptoms similar to COVID-19, they are instructed to not come to work and to not return until a minimum of 72 hours after symptoms have subsided and after being cleared by medical health professionals.
Thank you for choosing Toyota Kia of Vero Beach.
Sincerely,
Bob Quaile
Owner
Toyota-Kia Vero Beach
Stay Home. Stay Safe. WE WILL COME TO YOU.
SALES DEPARTMENT
We are happy to offer FREE deliveries for all vehicle purchases as well as all the tools you need to research, finance and purchase your vehicle from home.
- Finding a Vehicle - Search our large selection of inventory from the safety and comfort of your home.
- Value Your Trade Online - We can coordinate a virtual Appraisal via Facetime or Skpe or in-home visit with one of our team members to verify all details
- Get Pre-Approved - Our online credit application is safe and secure and allows us to gather all the details needed to find the right financing option for you and your budget. Once your application is received our Sales Team with work with you by phone, text and/or email to provide payment and loan information. Banks are offering unheard of rates and terms right now so there has never been a better time to buy.
- Questions - Our Business Development Center is staffed and ready to assist in any way possible, we also have a chat feature on our website that is available 24/7.
- Call 772-291-0624 to speak with a representative
- Test Drives & Deliveries - We we will schedule a time with you for a in-home test drive and/or delivery at no additional charge. All vehicles are properly sanitized prior to your appointment.
SERVICE DEPARTMENT
We are happy to offer FREE Pick-Up and Drop-Off for service appointments for our older clients within a certain radius of the dealership.
- Online Scheduling - Schedule your visit online. We will call to confirm your visit and the services needed.
Warranties include 10-year/100,000-mile powertrain and 5-year/60,000-mile basic. All warranties and roadside assistance are limited. See retailer for warranty details.